
Jared Eudell
The GOOD: The app displays a nice amount of data clearly and seems to be up to date. The BAD: Menus and features could be better organized. Needs a widget and maybe since notifications. AI mode discharges power to the grid halfway through my peak rate period forcing me to buy the most expensive power for hours. When I asked AI why, it said stop using AI. Seems like a blunder that's bigger than the app (but the app does allow you to easily switch modes).

Carl S.
this App is subpar. Erratic behavior, changes on settings happen randomly totally ignoring my setup. Also, nonsensical glitches, like, preventing me from change settings to go on grid by saying there's a power outage when there's no such thing, or activating my generator when the batteries are on full 100% capacity. Tech support is a terrible waste of time. I suspect Indian call centers may charge by the minute since they don't hesitate on placing you on never ending holds for no fair reason.
Enphase Energy
August 27, 2026
We’re sorry for the frustration caused by unexpected system behaviour and support delays. We understand how concerning incorrect outage or generator notifications can be. Please email
[email protected] with your Site ID, screenshots, and details of the issue so our team can review and assist further.

B Armando
Same connectivity issue that others are reporting. Will not connect properly no matter how many times I go thru the steps. At the end of the process, it says there is a connection but it is not connected. And due to this connectivity issue, arrays are not reporting for almost 2 weeks now. Microinverters work just fine. Dont bother responding to tell me how sorry you are that the connectivity is an issue if you arent going to fix your system issue.
Enphase Energy
August 14, 2026
We understand your frustration, especially with your arrays not reporting despite the microinverters operating normally. Please power cycle the Gateway (OFF for 2–3 mins, then ON), restart your router, and reconnect via Menu > System > Devices > Gateway > Configure Wi-Fi. If it still won’t connect, call (877) 797-4743 so we can investigate further.